When the IRS contacts you, it typically means they need information to verify something on your tax return or account. Understanding the types of requests, what they mean, and how to respond responsibly can help you handle these situations with less stress.
The IRS uses the term request to describe formal communications asking for documents, clarification, or additional information. These are not penalties or accusations—they're inquiries. The most common type is called a notice or letter, which the IRS mails to your address on file.
The agency initiates requests for several legitimate reasons: to verify income, confirm deductions you claimed, clarify discrepancies between what you reported and what third parties (like employers or banks) reported, or follow up on incomplete returns. Not every request signals a problem; many are routine.
Automated or routine notices are often generated by the IRS's computer system when standard thresholds or patterns trigger a review. Examples include notices about incorrect math, missing information, or a mismatched Social Security number.
Correspondence audits involve the IRS requesting specific documents by mail—typically for straightforward issues like charitable deductions or mortgage interest. You respond with paperwork; no in-person meeting is required.
Office audits ask you to visit an IRS office in person, usually to discuss more complex items like business income or significant deductions.
Field audits occur when an IRS agent visits your home or business, generally for substantive business-related inquiries.
The nature and urgency of an IRS request depends on several factors:
Legitimate IRS communications typically:
Be cautious of communications claiming to be from the IRS that arrive by email, text, or unexpected phone call—these are frequently scams.
Before deciding how to respond, consider:
If you respond fully and accurately to an IRS request, the outcome depends on what the review uncovers. Some requests are resolved after you provide the requested documents with no further action. Others may lead to adjustments—either in your favor (a larger refund) or the IRS's (additional tax owed). In rare cases, if discrepancies are significant, the IRS may initiate a formal audit or investigation.
The key is to respond promptly, honestly, and completely. Ignoring an IRS request typically makes the situation more complicated, not less.
Your individual circumstances—the type of request, what triggered it, the completeness of your records, and the accuracy of your original return—all shape what happens next. A tax professional familiar with your specific situation can provide guidance tailored to your case.
