If you're moving, downsizing, dealing with unwanted mail, or managing a deceased relative's correspondence, stopping mail delivery is straightforward—but the right method depends on your situation. Here's what you need to know.
People pause or halt mail delivery for different reasons. You might be relocating and want mail held temporarily. You could be moving permanently and want delivery to stop at an old address. You might receive excessive junk mail or catalogs. Or you may need to manage mail for someone who has passed away. Each scenario has a slightly different solution.
If you're away briefly—traveling, hospitalized, or temporarily relocated—the Postal Service Hold Mail option lets the USPS suspend delivery to your address. You set a start and end date, typically ranging from a few days to three months depending on your mail carrier's policies. After the hold expires, mail resumes automatically.
You can request a hold online through USPS.com, by phone, or in person at your local post office. Some carriers accept written requests too.
When you move permanently, you'll file a Change of Address (COA) with USPS. This tells the postal service to forward your mail to your new location for a set period—typically 12 months. After that window closes, mail sent to your old address will be returned to senders marked "No Longer at This Address."
A COA requires you to provide your new address. If you don't want mail forwarded anywhere (perhaps because you don't want your new location known), you can let the forward period expire without renewal.
When someone dies or becomes permanently unavailable, you can notify USPS that the recipient no longer lives at that address. Mail will be returned to senders. This usually requires documentation (such as a death certificate) and is handled at your local post office.
Not all unsolicited mail requires stopping your entire mail service.
Catalogs and marketing mail can often be reduced by:
Credit card offers and preapproved mail can be minimized through opt-out services managed by the credit bureaus—though these require separate requests and may have time limits before renewal.
First-class mail from unknown senders is harder to stop preemptively but can be marked "Return to Sender" or "Refused" and mailed back.
| Situation | Best Approach | Key Consideration |
|---|---|---|
| Traveling for weeks | Postal Hold | Automatic resumption; limited duration |
| Relocating permanently | Change of Address | Requires new address; expires after 12 months |
| Someone deceased | Undeliverable notification | Requires documentation; mail returned to senders |
| Too much junk mail | Opt-out services + return to sender | Reduces but doesn't eliminate promotional mail |
| Want privacy at new address | No forwarding, let COA expire | Old mail won't reach you; senders get "no longer at address" notice |
Cost: Basic mail holds and address changes are free through USPS.
Processing time: Changes typically take 3–7 business days to process, though some mail may arrive during that window. Plan ahead if timing matters.
Incomplete stops: Stopping mail at one address doesn't stop mail sent to similar addresses (like a business you formerly operated there) or mail already in the system before your request was processed.
Third-party mail: If someone else authorized mail to come to your address (subscriptions, memberships), stopping mail delivery won't cancel those subscriptions—you'll need to contact each sender separately.
Forwarding vs. stopping: A change of address forwards mail; it doesn't stop it. If you want mail to stop without forwarding, you must let the forward period expire or actively notify senders.
Visit USPS.com to file a hold or change of address online, or visit your local post office in person. In-person requests often process faster and let you ask questions about your specific situation.
For deceased persons or complex situations, call USPS directly or work with the postal carrier at your local branch—they can clarify documentation needed and answer location-specific questions.
The right approach depends on whether you need a temporary pause, permanent stop, privacy at a new address, or simply less junk mail. Understanding these distinctions helps you choose the method that actually fits your needs.
