Unwanted calls—whether spam, robocalls, or harassment—are a widespread problem that affects people across all age groups, but especially seniors. The good news is that you have multiple tools available to reduce or eliminate calls you don't want to receive. Understanding your options helps you choose what fits your phone, comfort level, and situation.
Both iPhone and Android devices come with native call-blocking capabilities that require no app download or monthly fee.
On iPhones, you can block a specific caller by opening their contact (or recent call), tapping the information icon, scrolling to "Block this Caller," and confirming. Blocked callers are sent directly to voicemail, and their texts won't appear in your main message thread. You can manage your block list anytime in Settings.
On Android phones, the process varies slightly by manufacturer and operating system version. Generally, you open the Phone app, find the contact or recent call, tap the three-dot menu, and select "Block" or "Block number." Some Android devices also offer spam detection that flags likely spam calls before they reach you.
Both platforms allow you to block multiple callers and review your block list whenever you wish.
The National Do Not Call Registry is a U.S. government service where you can register your phone number to reduce telemarketing calls. You can register online at donotcall.gov or by calling 1-888-382-1222 from the phone you want to register.
Registration is free, permanent (it doesn't expire), and applies to most telemarketing calls. However, it does not stop:
If you receive calls that violate Do Not Call rules, you can report them on the same website. While registration itself doesn't block calls, it creates a legal record that telemarketers must honor, and reported violations can lead to enforcement action.
Many dedicated apps provide more aggressive filtering than built-in tools, often using crowdsourced data to identify spam and scam numbers in real time.
Common types include:
The trade-off is usually between convenience and cost. Free apps require more manual management; paid services are more automated but involve recurring fees. Effectiveness varies based on the app's database size and how frequently it updates.
Your phone company itself may offer blocking tools. Most major carriers provide at least a basic free option, while others charge a monthly fee (typically a few dollars) for enhanced filtering.
What carrier services typically do:
The benefit is that blocking happens at the carrier level, before the call even reaches your phone, which can reduce network strain. The drawback is that you're dependent on the carrier's spam database and policies.
Don't answer unknown numbers. Legitimate callers will leave a voicemail. Scammers often hang up if a real person answers, since their goal is usually automated dialing.
Be cautious with your number. Avoid posting your phone number online publicly, and be selective about where you provide it. Scammers buy lists of phone numbers from data brokers or harvest them from public sources.
Consider a separate number for sensitive matters. If you're concerned about your number being on marketing lists, using a dedicated number for healthcare providers, financial institutions, or government agencies can help contain exposure.
Use voicemail screening. If you have voicemail set up, you can listen to messages before returning calls, which lets you avoid calling back scams or spam.
Your best approach depends on:
Call blocking isn't one-size-fits-all. Start with the free options your phone and carrier provide, and escalate to paid tools only if you find those insufficient for your situation.
